1. Contacts
Wazapi
  • Raiz
    • Channels
      • List messaging channels
      • List channel events
      • Retire or un-retire a channel
    • Contacts
      • List contacts
        GET
      • Create a contact
        POST
      • Get a contact
        GET
      • Update a contact
        PATCH
      • Block a contact
        POST
      • Unblock a contact
        DELETE
      • Create or update a contact by external ID
        PUT
      • List custom field definitions
        GET
      • Create a custom field definition
        POST
      • Update a custom field definition
        PATCH
      • Read conversation panel configuration
        GET
      • Update conversation panel configuration
        PUT
      • Read unanswered conversation mode
        GET
      • Set unanswered conversation mode
        PUT
      • Read ownerless conversation fallback
        GET
      • Configure ownerless conversation fallback
        PATCH
      • Preview or apply fallback to current ownerless stock
        POST
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      • Start a flow execution
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      • List WhatsApp templates
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      • Send a WhatsApp message
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      • React to a conversation message
    • Operations
      • Get an asynchronous operation
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      • List conversations
      • Get a conversation
      • Read a conversation select list
      • Replace a conversation select list
      • Patch conversation custom field values
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      • Receive an event from Wazapi
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    • Store
      • Get the store summary
      • List store products
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      • List coupons
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      • Read agent discount policy
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      • List shipping options
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      • List CRM stages
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      • Upsert up to 100 CRM opportunities
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      • List support groups
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      • Read daily group distribution report
    • Entries
      • Read company entry settings
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      • Read ai-agents entries
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    • Automation settings
      • Read the stalled bot watchdog settings
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      • Preview or recalculate team waiting markers
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      • List knowledge sources without secrets
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      • Queue forced URL reread (may spend embeddings)
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      • getAiSummarySettings
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      • Preview a paid AI summary without operational writes
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      • Read AI usage and estimated cost by agent and day
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      • Create a fixed HTTPS company query
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      • Test GET without AI; also accepts inactive queries
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      • Set agent query allowlist; empty list removes permissions
      • List reply guard rules
      • Create an ensaio reply guard rule
      • Patch reply guard rule
      • List reply guard hits
    • AI duty
      • Read AI duty settings
      • Replace AI duty settings
      • Preview or dismiss open AI seller tasks in bulk
  • Esquemas
    • PaginationMeta
    • KnowledgeUrlCreate
    • KnowledgeUrlPatch
    • Contact
    • KnowledgeSource
    • KnowledgeSourceResult
    • KnowledgeSourceList
    • Conversation
    • Channel
    • Flow
    • Template
    • Recipient
    • Message
    • ContactWrite
    • Operation
    • WebhookEventType
    • Error
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    • WebhookTracking
    • MessageReceivedData
    • MessageStatusUpdatedData
    • MessageRequest
    • message.transcribed
    • MessageTranscribedData
    • message.updated
    • MessageUpdatedData
    • message.deleted
    • MessageDeletedData
    • MessageDeliveryError
    • ConversationCreatedData
    • ConversationUpdatedData
    • FlowExecutionUpdatedData
    • WebhookTestData
    • message.received
    • message.status.updated
    • conversation.created
    • conversation.updated
    • flow.execution.updated
    • webhook.test
    • ConversationDetail
    • StoreProductVariant
    • StoreOrderItem
    • StoreSummary
    • StoreProduct
    • StoreProductBatchResult
    • StoreProductWrite
    • order.created
    • StoreOrder
    • StoreCategory
    • StoreOrderPayment
    • StoreCategoryWrite
    • StoreOrderAgent
    • StoreCategoryPatch
    • OrderCreatedData
    • DiscountRules
    • StoreCouponInput
    • StoreProductPatch
    • StoreCoupon
    • AgentDiscountPolicyInput
    • OrderStatusUpdatedData
    • TemplateSendComponents
    • order.status.updated
    • StoreShippingOption
    • StoreOrderCreate
    • ContactTracking
    • CrmStage
    • CrmStageWrite
    • CrmStagePatch
    • CrmOpportunity
    • CrmOpportunityWrite
    • CrmOpportunityPatch
    • CrmOpportunityEventData
    • crm.opportunity.created
    • crm.opportunity.updated
    • crm.opportunity.stage_changed
    • crm.opportunity.archived
    • ConversationWebhookSnapshot
    • ConversationAssignedData
    • ConversationStatusChangedData
    • conversation.assigned
    • conversation.status_changed
    • ConversationWebhookActor
    • ConversationPanel
    • FieldOption
    • SupportGroup
    • FieldOptions
    • SupportGroupWaitPatch
    • FieldOptionsPatch
    • CustomFieldDefinition
    • CustomFieldCreate
    • CustomFieldPatch
    • ConversationFieldSnapshot
    • ConversationSelectSnapshot
    • ConversationFieldChange
    • conversation.fields_changed
    • ConversationFieldOptions
    • ConversationPanelPatch
    • ConversationFieldActor
    • EntryKind
    • EntrySettings
    • ConversationFieldsChangedData
    • CrmOpportunityUpsert
    • GroupDistributionReport
    • CrmOpportunityUpsertItem
    • CrmOpportunityUpsertResult
    • CrmOpportunityUpsertBatchResult
    • FlowEntries
    • StaleSessionSettings
    • StaleSessionSettingsPatch
    • MessageQuoteContext
    • TeamReplyRecalculation
    • InboxResponseSettings
    • OwnerlessFallbackPatch
    • OwnerlessFallbackSettings
    • OwnerlessFallbackApplication
    • AiSummarySettings
    • AiSummarySettingsPatch
    • AiSummaryUsage
    • AiSummaryCostReport
    • conversation.status_changed
    • AiAgentUsageDay
    • AiAgentUsage
    • ChannelActor
    • ChannelEvent
    • ChannelEventPage
    • ChannelAccountRejection
    • channel.status_changed
    • channel.account_status_changed
    • FlowMonitoringRule
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    • MessageReactionResult
    • CompanyQueryParameter
    • CompanyQueryCreate
    • CompanyQueryPatch
    • CompanyQueryResult
    • CompanyQuery
    • CompanyQueryList
    • CompanyQueryTestResult
    • CompanyQueryTestInput
    • AiAgentQueryPatch
    • AiAgentQueryResult
    • CompanyQueryDeleteResult
    • ReplyGuardRuleCreate
    • ReplyGuardRulePatch
    • ReplyGuardRule
    • ReplyGuardRules
    • ReplyGuardSaved
    • ReplyGuardHit
    • ReplyGuardHits
    • ChannelRetirement
    • ChannelRetirementResult
    • AiDutySettingsResponse
    • AiDutySettings
    • WebhookEndpointWrite
    • WebhookEndpoint
    • WebhookEndpointWithSecret
    • MessageSendFailedData
    • message.send.failed
    • AiDutyPlantao
    • conversation.fields.updated
    • FieldMirror
    • ConversationFieldsUpdatedData
    • AiDutyDailyTriggerCounters
    • RateLimitError
    • AiDutySettingsRead
    • TemplateCreateRequest
    • QueuePolicy
    • QueuePolicyPatch
    • DismissAiSuggestionsInput
    • DismissAiSuggestionsResult
  1. Contacts

Read ownerless conversation fallback

GET
/settings/ownerless-fallback
Requires contacts:read and an active integration creator with settings.general in this company. Tenant comes only from the bearer token. Null default and no channel overrides disables the feature. Overrides win over default. Omitted fields preserve saved values. Only active groups from this company may be selected. Automatic event triggers require open/pending, no user/group, an actual inbound and no active flow; no periodic scan.

Requisição

Nenhum

Respostas

🟢200OK
application/json
Read ownerless conversation fallback.
Bodyapplication/json

🟠401Não Autorizado
🟠403Proibido
🟠422Erro de Parâmetro
🟠429
Request Request Example
Shell
JavaScript
Java
Swift
curl --location '/settings/ownerless-fallback'
Response Response Example
200 - Exemplo 1
{
    "data": {
        "defaultGroupUuid": "c2e7fdcb-708d-4aec-aec4-2712b8813735",
        "channels": {
            "whatsapp": "81421972-a39f-44dc-b5b0-96777488cdd0",
            "instagram": "8725bfc3-04a0-4f3a-b925-8b2301e49351",
            "messenger": "e7e81d13-efb9-4735-bb89-514d74ebd70d"
        },
        "groups": [
            {
                "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f",
                "name": "string"
            }
        ],
        "warnings": [
            {
                "groupUuid": "71fee78a-8074-4708-b2ba-44fae6164fac",
                "name": "string",
                "reason": "inactive_group"
            }
        ]
    }
}
Modificado em 2026-10-02 23:38:10
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