SupportGroup

{
    "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f",
    "name": "string",
    "wait_alert_minutes": 1,
    "distribution_strategy": "least_busy",
    "queue_when_unavailable": false,
    "distribution_schedule_uuid": "6cf81b6e-7c6c-486c-8b9d-410762ee6be4",
    "queue_batch_per_agent": 1,
    "queue_opening_delay_minutes": 15,
    "queue_max_per_agent": 1,
    "queue_open_window_first": true,
    "queue_policy": {
        "rosterDays": 7,
        "historyDays": 30,
        "deadlinePercentile": 75,
        "deadlineGraceMinutes": 30,
        "reservationMaxMinutesAfterOpening": 1440,
        "minimumHistory": 5,
        "doseSize": 5,
        "doseIntervalMinutes": 10,
        "urgentWindowMinutes": 120,
        "historyStartDate": "2019-08-24"
    }
}